Privacy Policy & Use of Cookies

Who we are

Our company, WTW Group Pty Ltd, is based in Melbourne, Australia. However, we are a global community and collaborate with authors, contractors and community members from all around the world. We welcome you to join our vibrant community and share your travel experiences with us.

Our Ethos

When visiting our website you may choose to share some personal data with us from time to time (such as your name and email address). Additionally, we may gain information about your visit (such as which pages you viewed and for how long), but this data will not be used to identify you.

  • Under no circumstances will we sell or trade your personal information with other parties.

We know you care how information about you is used and we appreciate your trust in us to do that carefully and sensibly. All data provided to us is treated with respect, stored carefully and used responsibly. All data is used solely for the provision of services via our websites, and we do not trade data with other businesses.

If you would like to know more specific details, the full notice below describes our Privacy Policy for It sets out the information we collect and why, how we use it, and the limited occasions on which we may need to share it with others.

By visiting you are accepting and consenting to the practices described in this notice.

Full Privacy Policy

We take your privacy seriously. Because we gather certain types of information about our users, we want to help you understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it. These privacy practices apply to

Why does collect personal information?

Our website is free to use, providing a wealth of information to travelers across the world. In order keep it free, we must earn our revenue from advertising and marketing partnerships. Collecting usage information and some personal data is essential to keeping our services affordable, and it also helps us provide you with the best and most useful content and services.

In addition, if you make a purchase from our shop we need to collect your information so we can despatch your goods and manage your order efficiently.

All user information that we collect is stored securely and kept confidential.

What information does collect and how is it used?

Shop Purchases

If you make a purchase from our online Shop you will be given a guest account, after which you can optionally become a full Member (see above). We will need to obtain a:

  • Delivery name (first and last name) – used to deliver your goods
  • Email address – used to contact you in relation to your order
  • Full delivery address – used to deliver your goods
  • Contact telephone number – may be used by us should there be a problem with your order; sometimes made available to the delivery company to assist with delivering your order

Data is transferred over a secure connection, and your order details will be stored in our secure database unless you ask for them to be removed. We also retain hard copies of your invoice/delivery note for accounting purposes. If you choose to become a full member, your order history and delivery address(es) will be linked to your account for your convenience.

Some products available in our shop are despatched directly by third-party supply partners. When this is the case, your delivery name, address and telephone number will be shared with these partners, who will process and despatch your goods.

Supply partners may retain copies of your invoice/delivery note for accounting purposes. They will not have any direct contact with you other than to despatch your goods. They will not see your email address.

Use of your email address

If you make a purchase from our shop, we will email you to confirm your order and again to confirm when the goods have been despatched. We may also contact you if there is any problem or query with your order.

By optin into our mailing list, your name and email address will be stored with our mailing list provider, and you will also be asked to confirm that you really DO wish to join the mailing list. Our mailing partner is fully compliant with all regulation governing use and storage of personal data.

Our mailing list providers gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails and offers.

If you no longer want to receive any emails from us, you can click the ‘unsubscribe' link included in every mailing list email.
Or you can email us on asking us to remove you from the list.

We don't rent or trade our mailing lists with other businesses.

If you have any further questions about our use of your information you can contact us on

Use of cookies

You should also know that we use Google Analytics to enable us to monitor usage of the website so we can provide the best service to our users in the future. Google Analytics collects standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

For more information about Google‘s Privacy Policy and their usage of Google Analytics data, please see the Google website.

If you wish, you can delete these (or any other) cookies from your computer using the appropriate settings in your browser window.

Social media cookies

We use third-party plug-ins to integrate our site with social media platforms such as FacebookTwitterPinterest, etc. These may also place cookies in order to show information specific to your account (such as related activity by your friends) and they may use information about your visit within your social media account. If you are concerned about this, you should consult the usage terms and settings of your social media account.

Advertising cookies

We display advertisements on our websites, as the revenue gained allows us to provide our large range of Packing List files for free. Some of this advertising may be tailored to your interests and based on your previous internet browsing history. We do not collect or see any of this data ourselves.Display Ads

The Website uses Mediavine to manage all third-party advertising on the Website. Mediavine serves content and advertisements when you visit the Website, which may use cookies. Mediavine may collect IP addresses and location to serve personalized ads.  If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit

We also use AddThis to allow users to share our pages or bookmark them via their social media accounts. You can read more about the AddThis Privacy Policy here.

If you wish to opt out of data collection for the purposes of interest based advertising, you can do so through the EU/EEA opt-out program or the US opt-out program.

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

  • IP Address
  • Operating System type
  • Operating System version
  • Device Type
  • Language of the website
  • Web browser type
  • Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.

Your Rights

You have the right to view, amend, restrict, transfer or delete any personal information that we hold about you. Please email your request to We will aim to process your request within 14 working days.

If you have any questions at all about our Privacy Policy or how we use your data, you can send us an email any time.

More Information

This policy was last updated on Aug 12 2019. It may be reviewed from time to time and you should check back occasionally to ensure you are happy with our terms.